Support

Contact

Step 1:

What information are you looking for?

Step 2:

Please check whether you can find the information on this page, for example in the FAQs, the product archive, video tutorials etc.

Step 3:

For warranty claims, please follow the link below. For general questions, contact our service center.

Learn about warranty claims

Please contact our free Support Hotline (English and German language only) if you need more information.

00800-THOTLINE (84685463)

Supported countries:

Austria

Belgium

Denmark

Finland

France

Germany

Ireland

Israel

Italy

Netherlands

Norway

Spain

Sweden

Switzerland

United Kingdom

For all other countries: +49 (0) 1805-834373 (fee required)*

*0,14 €/min. from the Deutsche Telekom landline network (price may differ for calls from mobile networks)

This service is currently available from Monday to Friday from 09:00 to 18:00 (CET) / 08:00 to 17:00 (GMT)

* This information is required